Refund Policy for Art-of-M
Art-of-M
Effective Date: 4/3/2026
Website: www.art-of-m.com
Thank you for shopping with Art-of-M. We take pride in the quality and craftsmanship of our Fine Art Prints and Clothing. Please review our Refund Policy carefully before making a purchase.
1. Returns Eligibility
We accept returns under the following conditions:
The item was purchased directly from www.art-of-m.com
The return request is submitted within 14 days of delivery
The item is unused, undamaged, and in its original packaging
Proof of purchase is provided (order confirmation or receipt)
Items that do not meet these requirements may not be eligible for a refund.
2. Non-Refundable Items
The following items are non-refundable:
Fine Art Prints (as they are made to order), except in cases of damage or defect
Custom-made or personalized products
Digital downloads or downloadable content
Gift cards
Sale or clearance items (unless defective)
3. Damaged or Defective Items
If your item arrives damaged or defective:
Contact us within 48 hours of delivery
Provide clear photographs of the damage along with your order number
Once reviewed, we will offer a replacement, store credit, or full refund, depending on the situation. We reserve the right to assess all claims before approving a refund.
4. How to Request a Return
To initiate a return:
Email us at info@art-of-m.com with your order number and reason for return.
Wait for return authorization and instructions.
Ship the item to the address provided in the return instructions.
Please do not send items back without prior authorization.
5. Return Shipping Costs
Customers are responsible for return shipping costs unless the item is defective or incorrect.
Original shipping fees are non-refundable unless the return is due to our error.
We recommend using a trackable shipping service, as we are not responsible for lost return shipments.
6. Refund Processing
Once your return is received and inspected:
You will be notified of approval or rejection.
Approved refunds will be processed to the original payment method within 5–10 business days.
Processing times may vary depending on your bank or payment provider.
7. Exchanges
We replace items only if they are defective or damaged.
To request an exchange, please contact info@art-of-m.com.
8. Order Cancellations
Orders may be cancelled within 24 hours of purchase, provided they have not yet been processed or shipped. Once shipped, orders fall under this standard Refund Policy.
9. Contact Information
If you have any questions regarding this Refund Policy, please contact us:
Email: info@art-of-m.com
Website: www.art-of-m.com
Art-of-M reserves the right to update or modify this Refund Policy at any time without prior notice. Any changes will be posted on this page with an updated effective date.